In Store Shopping + Delivery
Shopping In store:
1. Five customers in at a time
2. Masks covering your nose and mouth are mandatory
3. Sanitizer is available at the door
4. Debit or credit preferred
How to Place your Order:
1. Online - dovercheese.com
2. Call/ Text - 519.718.1201
3. E-mail - orders@dovercheese.com
Pick-Up Instructions:
Available Tuesday - Saturday, 10am - 5pm. When you place an order online, you will be able to choose a pick-up time during our store hours.
Delivery Instructions:
Contactless delivery service is available Tuesday - Saturday. We deliver between the hours of 3pm and 6:30pm. You will receive an email when your order is out for delivery and when your order has been successfully delivered. Please check your spam folder if you have not received your confirmation. Orders will be delivered to your front door, please check your front door/porch on your delivery day.
We offer free delivery in Port Dover (within 5km) | $10.00 flat rate delivery fee for out-of-town deliveries, up to 25km | $20.00 flat rate delivery fee for out-of-town deliveries, 25km-50km. Expedited or scheduled delivery times are available for additional fees, contact us to inquire. Same day delivery orders must be placed online or by phone by 12pm.
FAQ's
How will I know when my online order is ready?
You will receive an email confirmation on your scheduled pick-up day. Please check your spam folder if you have not received your confirmation.
Can I use my gift card online?
If you have an online gift card, you may redeem it online. Online gift cards are sent via email and are not a physical card. Online gift cards cannot be redeemed in our store, they are only valid online. If you have a physical, Dover Cheese Shop gift card, sadly at this time we are unable to process those gift card on our website. Please call us, 519-718-1201. We will take your order over the phone and obtain your gift card number over the phone. Please have your gift card ready when you call us as we will require the number on the back of the card to process payment.
Can I come in your store to shop?
Yes! To allow for social distancing, we are limited to six customers at a time in our store. Have a peek at the stop sign by the door to know when it's safe to enter. We are so excited to have you back!